SeattleChange
The mall received an extensive renovation in 2011, including altering the food court dining area and new entrance vestibules. In June 2012, the area's first Microsoft Store opened at the mall in the former Talbots store space.
In the center of the mall, near Dillard's North, is a double-decker carousel. The carousel was originally located in the atrium nearest Dillard's South. In the early 2000s, the carousel was removed and the area was remodeled to a woodland theme with a regular carousel appearing alongside a miniature ride-on train. In 2009, the double-decker carousel returned, relocated to the other main atrium. The mall used to be home to the Kansas City Metro's only Rainforest Cafe, which opened in 1999. The addition of the Rainforest Cafe necessitated a small expansion to the north of the existing mall to house most of the restaurant. Rainforest remained at the mall for a decade and decided not to renew their lease. The former space was then divided into three spaces with the American Girl store taking up much of the former restaurant's area.